The Carter Center is guided by a fundamental commitment to human rights and the alleviation of human suffering; it seeks to prevent and resolve conflicts, enhance freedom and democracy, and improve health.
Contingent on the electoral calendar, an invitation to observe, and developments related to COVID-19, The Carter Center is preparing to deploy an Electoral Expert Mission (EEM) to Zambia for general elections to be held in August 2021.
The Carter Center is seeking a highly qualified Social Media Analyst to join the Center’s core team of its election observation mission in Zambia. The analyst will assess Zambian social media, to evaluate how they affect and shape the electoral campaign and process. The analyst will also assess regulations surrounding the use of digital media platforms during the campaign period, and their application. The analyst will contribute to public and private statements regarding the electoral process to provide an impartial assessment of the elections.
This position is home-based, and the assignment will take place in July-August 2021. Assumptions regarding deployment may change contingent on Zambia’s electoral calendar and developments related to COVID-19. Applications will be reviewed on a rolling basis until the position is filled.
- In coordination with the Legal and Campaign analyst, undertake comprehensive legal analysis of internet regulation in the Zambia and understand the online legal environment in which the electoral process is carried out. Legal analysis includes issues relating to Internet access, freedom of speech, dangerous speech, data protection and privacy, online political advertising, and disinformation.
- Hold meetings with relevant stakeholders and undertake comprehensive analysis of the situation in Zambia about digital/ social media communications, including meetings with relevant government institutions and agencies, scholars, social media platforms representatives and civil society groups working on protection of digital rights, social media monitoring and fact-checking.
- Assess Zambia’s fulfilment of commitments related to digital rights, including freedom of opinion, expression and association, access to the Internet and to the right to privacy online.
- Identify the most important social platforms, in terms of penetration and reach, and assess feasibility and scope of monitoring social network sites.
- Analyze the ways in which social media (i.e. Facebook, Twitter, WhatsApp, and other online media/ digital used in Zambia) is utilized during the elections by main presidential candidates, political parties, domestic civil society observer groups, and social media influencers.
- Monitor elections through qualitative analysis of various social media platforms (e.g. key political candidates and civil society organizations), covering the campaign, extent of campaign advertisement, disinformation efforts, the use of hate speech, conduct of election day, illegal campaigning, and security issues.
- Analysis should also focus on how women candidates and how marginalized groups are portrayed in social media, digital literacy, and allegations of intimidation, online violence, or illegal campaigning
- Create social media monitoring databases to track main political and social discourses on main media platforms, prior to, during, and after specific election events
- Analyze and visualize data collected, as well as comments published, on social media to identify the most recurrent types of argumentation and the language used, including instances of derogatory languages, calls for violence, rumors and allegations, etc., which is to be included in public reports on the use of social media during the elections
- Draft a post-election “lessons learned” document to identify methodology used, problems and opportunities encountered, and recommendations for further development and deployment of social media monitoring in elections
Ideal candidates will possess some or all the following qualifications:
- A minimum of five to seven years of applicable experience in media or journalism, ideally in countries transitioning to sustainable peace and democracy
- Demonstrated experience in election observation, specifically analyzing traditional and/or social media required; experience related specifically to Facebook, Twitter and WhatsApp preferred
- Familiarity with international and regional obligations, commitments, and best practices, relevant for freedom of expression and association, the right to information, dangerous speech, and privacy in the online environment.
- Knowledge of quantitative tools and languages, including R, Python, Power BI (or similar platform) and others, is preferred
- Experience in methodological approaches of social media monitoring preferred
- Knowledge of Zambian digital and traditional media as well as politics, culture, regional expertise desirable
- Cross-cultural understanding
- Strong writing and communication skills
- Ability to move in difficult conditions, perform well under stress, work within a team, and always maintain professionalism
- Fluency in English, both written and spoken, is required
All applications must be submitted through the following link to be considered: https://airtable.com/shrguegHLnRatrJ2b
Andrea Nelli Feroci
Associate Director, Democracy Program
The Carter Center
If you have questions, please email: email@example.com
Note: Due to the large volume of applicants, only candidates selected for an interview or additional consideration will be notified. No phone calls please.