Consultant – Social Media Team Lead

Nairobi, Kenya, with potential for regional travel

The Carter Center is guided by a fundamental commitment to human rights and the alleviation of human suffering; it seeks to prevent and resolve conflicts, enhance freedom and democracy, and improve health. 

With over three decades of working in Sudan and a broad network of relationships across its 18 states, the Carter Center is monitoring the country’s ongoing conflict and transition processes in support of long-term peace prospects. The Center is planning to deploy a remote international observation mission that will monitor developments in Sudan and preparations for a post-conflict political transition. Experts will additionally provide mentorship and technical assistance to citizen observers in Sudan. The mission will be based in Nairobi, Kenya, with a potential relocation to Sudan pending political and security developments.

The Carter Center is seeking a highly qualified candidate to serve as a Social Media Team Lead on its international observer mission. The deployment for this position is expected in June2024, with the possibility of extension through August 2025. Applicants must confirm their availability for deployment for the project’s full duration.

The Social Media Team Lead will begin work by conducting a social media landscape assessment, determining the best use of mission resources to effectively monitor conflict and political developments via social media, and analyzing Sudanese public sentiment as displayed online. The Team Lead will help establish and oversee a small team of Sudanese social media monitors, directing their efforts and interpreting data daily. Additionally, the Team Lead will produce reports and policy recommendations regarding social media impact and digital rights in Sudan.

Desired Qualifications and Experience

Applicants for the position should demonstrate:

  • At least five years of experience conducting social media monitoring activities, notably with a focus on sentiment analysis, hate speech, online harassment, computational propaganda, disinformation, and/or armed conflict;
  • A bachelor’s, master’s, and/or doctoral degree in data analysis, political science, international relations, or a related field;
  • A demonstrated understanding of international human rights law, particularly related to Freedom of Expression, Opinion and Participation;
  • Experience working in a conflict or post-conflict environment; a strong knowledge of and experience in Sudan is preferred;
  • Experience with R and /or Python, familiarity with APIs, and the willingness to learn new systems. Previous experience with CrowdTangle or Junkapedia is an asset;
  • Leadership skills, personnel management experience, and cross-cultural understanding are essential. A high degree of adaptability to a changing environment and programmatic activities;
  • Fluency in English is required; Arabic is highly desirable.

To be considered for this position, provide your application details and upload a CV/resume and cover letter in support of your application to the following website: Sudan IO (

Only applications received through this link will be considered.

Given the international nature of this observer project, Sudanese nationals are not eligible for this role. Due to the large volume of applicants, only those candidates selected for an interview or additional consideration will be notified by the Center. No phone calls, please.

Applications will be reviewed on a rolling basis until the position is filled. The deadline to apply is currently scheduled for April 24, 2024.